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Terms and Conditions Cancellation Complaints Customer Services Department If your goods
have been damaged in transit please retain the packaging and inform
us immediately giving as much information as possible. All damaged or faulty goods will be replaced
by the equivalent product or a refund will be given. Free Discount information is displayed
below each product price. For
special quotations on larger orders please e-mail info@printercartridges.net or call
(01507) 47 44 11. We guarantee our compatible
products to perform to at least the same standards as the original
product. All of our products
come with a 1-year manufacturer guarantee.
If you experience any problems with our products please contact
our customer services department on (01507) 47 44 11(Calls Charged at the Local / National Rate)
or email info@printercartridges.net
‘Your statutory rights are
not affected’ Should you need to return any
items to us then please contact our customer services department on
(01507) 47 44 11
(Calls Charged at the Local / National Rate) to obtain
a returns code. We recommend that you obtain a certificate
of posting for all items returned to us. We accept payments in the form
of credit / debit cards, cheques, 30-day credit account, or cash on
delivery (selected areas only). To
open a credit account please e-mail info@printercartridges.net
or call (01507) 47 44 11. We
also accept debit / credit card payments and e-mail money payment
service and credit card payments via www.paypal.co.uk. All prices displayed are
total prices in £’s and include free delivery ( We are committed to
protecting your privacy. We will only use the information that we collect
about you lawfully (in accordance with the Data Protection Act 1998) and
according to SafeBuy Web Trader Code of Practice. We collect information about
you for 2 reasons: firstly, to process your order and second, to provide you
with the best possible service. We will not e-mail you in
the future unless you have given us your consent. We do not disclose your
information to third parties. The type of information we
collect about you includes: your name, address, telephone/facsimile number,
e-mail address, product codes and descriptions of the items that you have
purchased. You can check the
information that we hold about you by sending an e-mail to info@printercartridges.net If you find any inaccuracies then we will
delete or correct them promptly. The personal information
which we hold will be held securely in accordance with our internal security
policy and the law and the SafeBuy Web Trader Code. If we intend to transfer
your information outside the EEA (European Economic Area) we will always
obtain your consent first. We may use technology to
track the patterns of behaviour of visitors to our site. This can include
using a "cookie" which would be stored on your browser. You can
usually modify your browser to prevent this happening. The information
collected in this way can be used to identify you unless you modify your
browser settings. If you have any
questions/comments about privacy, you should email us.
We are always looking to
improve our levels of service so if you have any suggestions then please do
not hesitate to contact us.
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